Frequently Asked Questions

Corrigo Assure is our vendor screening, insurance tracking, and vendor gap insurance solution - all seamlessly integrated within the Corrigo platform.

Three key differentiators make Corrigo Assure uniquely positioned to help your business:
#1 - Corrigo Assure tracks and monitors your vendors' insurance compliance based on your vendors' actual insurance policy documents (not the Certificates of Insurance). Tracking insurance compliance at the policy document level is the gold standard of insurance compliance tracking.
#2 - Our gap insurance component, available on a per work order basis, further reduces your business risk.
#3 - The Corrigo Assure solution is integrated within the Corrigo platform.

Corrigo Assure simplifies a complicated, painful process; reduces your business risk; provides unique intelligence about your operations and risk profile; and enables your vendors to differentiate themselves within the Corrigo platform to perform more work.

Contact us for Corrigo Assure special introductory pricing at assure@corrigo.com

No. You have the flexibility to determine which of your connected vendors are invited to join the Corrigo Assure program.

Yes.

You need to be using Corrigo Enterprise and be connected to your vendors via Corrigo. Your vendors need to be using CorrigoPro. You'll then work with a Corrigo Assure specialist to: define your vendor insurance requirements (including additional insured details), define which vendors you want included in Corrigo Assure, define some workflow-related options, and make some minor configurations in Corrigo Enterprise to support Corrigo Assure.

They will receive a notification to enroll in Corrigo Assure within CorrigoPro as well as an email notification invite. Via the enrollment process in CorrigoPro, they will upload a current version of their W-9, upload their insurance documents (not COIs) based on your requirements, and agree to the terms & conditions of the program.

Data security at Corrigo is the highest priority.

Corrigo Assure data is stored in highly durable storage infrastructure designed for mission-critical and primary data storage applications. Screening and insurance results are redundantly stored in Microsoft SQL Server databases and multiple devices across multiple facilities in an Amazon S3 Region.

Corrigo Assure data is protected by blockchain. All screening and insurance tracking records on a blockchain are secured and linked through cryptography and by design are immutable and tamper-proof.

Currently, Corrigo Assure is only available in the United States.

Check out the Corrigo Assure website to learn more and sign up for a demo: corrigo.com/assure

Or contact our Support team.

Using each vendor's W-9, Corrigo Assure automatically screens for any exceptions with the following:
  1. The vendor's TIN is compared to IRS records using the IRS TIN match service to validate against company name.
  2. OSHA safety violations in the last 5 years from the OSHA database.
  3. Bankruptcies or bankruptcy cases in the last 5 years from the PACER database.
  4. Terrorism, narcotics, or other disreputable activities sanctions from the OFAC database with the U.S. Department of Treasury.
Screening results are updated regularly as follows:
  1. TIN match – updated every 6 months
  2. OSHA safety violations – updated monthly
  3. Bankruptcy – updated every 6 months
  4. Terrorism / Narcotics / Disreputable Activities - updated monthly

Vendor screening results are available on the Corrigo Assure dashboard within Corrigo Enterprise.

If a vendor fails a screening, you and your vendor will both receive an alert, and your Corrigo Assure dashboard will indicate the failed screening. You and your vendor will both have access to the details of the failed screening from the screening source.

Yes. Vendors have access to the results of their screenings via the Corrigo Assure tile in CorrigoPro.

Yes. You have a workflow option to stop sending work orders to vendors who fail any screening.

Yes. The Corrigo Assure dashboard allows for manual overrides.

You define the insurance requirements for your vendors, who will be presented with this information when they enroll in Corrigo Assure. Your vendors upload the insurance policy documents (including declarations, policy forms, and endorsements) to demonstrate compliance. These documents are reviewed and tracked by a 3rd-party insurance company (Assurant) with industry-leading insurance tracking expertise. Insurance tracking results are updated daily for each of your vendors in the Corrigo Assure dashboard.

A Certificate of Insurance (COI) has several flaws that keep it from being a reliable tool in confirming that an entity has adequate insurance:

  • COIs are informational only and do not guarantee that the insurance coverage & details referenced are in force.
  • COIs represent data from a point in time and do not reflect any changes or cancellations that might occur at a later date.
  • COIs do not guarantee a third party’s legal additional insured status which can only be confirmed in the insurance policy endorsements.
  • Lawsuits relating to COI-related fraud and accidental misuse are on the rise in the US. 

To address these issues, the Corrigo Assure program collects and reviews vendor insurance policy documents (including current declarations and all policy forms and endorsements) to confirm a vendor’s insurance policy meets customer requirements on an ongoing basis. Check out the Corrigo Assure web page for more details: corrigo.com/assure

Yes. If a vendor's insurance policy does not meet your additional insured requirements, it will be shown as not compliant.

For General Liability, Commercial Auto, and Crime insurance lines (which utilize the additional insured concept): Vendors will be required to add Corrigo as an additional insured with language stating the policies may not be canceled, modified, or amended without at least 30 days prior written notice to Corrigo. This enables Corrigo to be notified of changes to the policy. Corrigo guarantees the tracking results for these insurance lines. This requirement is for the purpose of notification and does not increase any legal or financial risk to your vendors.

For Workers Compensation, Umbrella, and other types of insurance requirements (that do not utilize an additional insured concept): Vendors will upload their policy documents. These policy documents will be reviewed and tracked against your requirements at original submission and at each renewal date going forward.

All common types of insurance can be tracked via Corrigo Assure including: General Liability, Umbrella, Commercial Auto, Workers Compensation, Crime, etc. If you require more specialized insurance lines for your vendors, we will discuss tracking those during the setup process.

Yes. Corrigo Assure has a group function that allows different insurance requirements be applied to different groups of vendors.

Vendor insurance tracking information is provided on the Corrigo Assure dashboard.

Yes. CorrigoPro notifies vendors 45 days prior to policy expiration dates and reminds them to upload renewed policy documents.

The per work order gap insurance solution offers General Liability and Commercial Auto coverage.

If a vendor's General Liability and/or Commercial Auto primary coverage falls out of compliance with your requirements (as determined by the insurance tracking process), then the vendor goes into gap insurance status. While in this status, the vendor will be asked to purchase gap insurance for each work order you send them. This gap insurance provides up to $1M coverage for the work order only. If the vendor accepts the gap insurance, they accept the work order. If the vendor declines the gap insurance, they reject the work order. This entire gap insurance process is managed automatically within the CorrigoPro platform.

The Corrigo Assure dashboard in Corrigo Enterprise will show real-time insurance tracking results. Any of your vendors in the Corrigo Assure program who have the "not compliant" icon by General Liability and/or Commercial Auto insurance are in the gap insurance status.

The vendor is responsible for paying the gap insurance premium. The per work order gap insurance premium is dynamic based on trade (which drives a risk tier) and current coverage amount the vendor has (e.g., no insurance or some - but less than required). The per work order premium amount is clearly shown to the vendor. We estimate 90% of per work order gap insurance premiums will fall between $4 and $32.

The gap insurance program offers coverage to vendors for third-party bodily injury and property damage, personal and advertising injuries, completed operations, and commercial auto liability while they are performing a job or service for a work order that originated in the Corrigo platform during the term of coverage. The program covers a vendor in the event a vendor negligently (accidentally) causes damage to a third-party or the customer’s property (or any other damages that are covered under any of the listed types of insurance) and is legally liable to the customer for the damage.

Policy Coverage Limits:
  • Third-Party Bodily Injury and Property Damage limit up to $1,000,000 per occurrence
  • Products and Completed Operations limit up to $1,000,000 aggregate
  • Personal and Advertising Injury up to $1,000,000 per occurrence
  • Commercial Auto Liability up to $1,000,000 combined single limit 

Description of Exclusions and Limitations: Coverage is in effect for the work order for which it was purchased and only during the term of coverage. For third-party bodily injury and property damage, as well as personal and advertising injuries, the term of coverage begins at the time the vendor accepts a request from a customer and ends when that job or service is complete. For commercial auto liability, the term of coverage begins when the vendor accepts a request from a customer and begins operating a covered auto only for the purpose of fulfilling a job/service request made through the Corrigo platform and is on a direct and uninterrupted path to only the location of the customer premises where the job will take place, and ends when the job is complete and the vendor leaves the customer premises.

The gap insurance program is offered by a subsidiary underwriting entity (Voyager Indemnity Insurance Company) of Assurant, Inc., with administrative offices located in Miami, Florida. Assurant, Inc. is a premier provider of specialized insurance products and related services in North America and select worldwide markets. Assurant, a Fortune 500 company and a member of the S&P 500, is traded on the New York Stock Exchange under the symbol AIZ. Assurant has approximately $41 billion in assets and $8.7 billion in annualized revenue. assurant.com

Assurant is a trusted partner of Corrigo. Please contact Assurant directly for any insurance-related questions about the Assurant gap insurance policy. Contact Assurant at corrigoassure@assurant.com. Corrigo is not an insurance producer and is not selling or soliciting insurance.

Your vendor will be directed to confirm gap insurance coverage with Corrigo & Assurant. Assurant will then be on point for working with you and your vendor throughout the claim adjudication process.

Via CorrigoPro, upload insurance documents that meet requirements. As soon as the uploaded documents are tracked & reviewed and determined to be compliant with your requirements, the vendor will be marked compliant for the insurance and will no longer be in gap insurance status. It will take 3 business days for processing to be completed once the documents are uploaded. 

Vendors will be refunded any gap insurance premium they pay for a work order that is canceled before they begin work on the work order.

Please contact Corrigo if you want to add or remove vendors from the Corrigo Assure program. You can email assure@corrigo.com or call 404-596-4469.

Please contact Corrigo if you want to discontinue using the Corrigo Assure program. You can email assure@corrigo.com or call 404-596-4469

Once your vendors enroll in Corrigo Assure, you no longer need to maintain paper copies of their COIs.

Once your vendors enroll in Corrigo Assure, all their insurance policy documents and enrollments will be readily accessible via Corrigo Assure.

Yes, your vendors can contact CorrigoPro support for any Corrigo Assure questions. CorrigoPro support is available by calling 800-517-2629 or emailing support@corrigopro.com.

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